Privacy Policy

1. Introduction

EnvelopeInspection.ca, a division of Anyleak.ca ("we", "us", "our"), is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with the British Columbia Personal Information Protection Act (PIPA) and applicable Canadian federal privacy legislation.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, telephone number, and email address when you contact us by phone or email.
• Property Information: Building address, property type, and description of observed issues relevant to your inspection request.
• Technical Data: IP address, browser type, pages visited, and session duration collected automatically through server logs and analytics tools.

We do not operate online contact forms. All personal information is collected directly through telephone calls to (604) 239-9934 or email correspondence to info@Anyleak.ca.

3. How We Use Your Information

Personal information is used solely for the following purposes:

• Responding to inspection inquiries and providing service quotes
• Scheduling and conducting building envelope inspections
• Preparing and delivering inspection reports
• Communicating with you about your project or account
• Complying with legal obligations
• Improving the quality of our services

4. Disclosure of Information

We do not sell, rent, or trade personal information to third parties. Information may be disclosed only in the following circumstances:

• To service providers engaged to assist in delivering our services (subject to confidentiality obligations)
• To engineers, legal representatives, or insurance professionals as directed by you in connection with your inspection
• When required by law, court order, or governmental authority

5. Retention of Information

We retain personal information and inspection records for a minimum of seven (7) years following completion of services, consistent with BC limitation periods for construction-related claims. After this period, information is securely destroyed.

6. Cookies and Analytics

Our website may use cookies and third-party analytics services (such as Google Analytics) to understand site usage and improve user experience. This data is aggregated and does not personally identify individual users. You may disable cookies through your browser settings; however, some site functionality may be affected.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. Email communications involving sensitive building or legal information should be encrypted by the sender where possible.

8. Your Rights

Subject to applicable law, you have the right to access personal information we hold about you, request corrections to inaccurate information, and withdraw consent to certain uses of your information. To exercise these rights, contact us at:

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of our website following any changes constitutes acceptance of the revised policy.