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Frequently Asked Questions

Your Questions Answered

Get expert answers about building envelope inspection, thermal imaging technology, and our professional services across BC.

Expert Answers to Common Questions

Everything you need to know about professional building envelope inspection

General Inspection

What is a building envelope inspection?

A building envelope inspection is a comprehensive assessment of your building's exterior shell, including walls, roof, windows, doors, and all penetrations. We use advanced thermal imaging and moisture detection technology to identify air leaks, water infiltration, thermal bridges, and insulation deficiencies that compromise building performance and can lead to costly damage.

Do you inspect both residential and commercial buildings?

Yes, we specialize in all building types including residential complexes, strata buildings, commercial properties, institutional facilities, schools, and government buildings. Our equipment and expertise scale from single-family homes to large commercial complexes.

Is this a non-destructive process?

Absolutely. Our thermal imaging and moisture detection methods are completely non-invasive. We don't need to cut holes, remove materials, or damage your building in any way. Our advanced technology can see through walls and detect problems without any physical intrusion.

How long does a typical inspection take?

Inspection time varies by building size and complexity. Residential properties typically take 2-4 hours, while commercial buildings may require 1-2 days. We work efficiently to minimize disruption while ensuring thorough coverage of all critical areas.

What does a standard report include?

Our comprehensive reports include thermal images, moisture readings, photographic documentation, problem area identification, severity assessments, repair recommendations, and priority action items. All documentation is suitable for insurance claims, legal proceedings, and engineering consultations.

Technology & Methods

What type of thermal imaging equipment do you use?

We use professional-grade FLIR thermal imaging cameras including the T1020 model with 1024×768 resolution and 0.02°C temperature sensitivity. This is the same military-grade technology used in aerospace and forensic applications, providing unmatched accuracy in detecting thermal anomalies.

Can thermal imaging detect moisture inside walls?

Yes, thermal imaging is highly effective at detecting moisture because wet materials have different thermal properties than dry materials. Moisture shows up as temperature variations on thermal images, allowing us to identify water infiltration, leaks, and areas of concern before visible damage occurs.

How accurate are your moisture readings?

Our resistance moisture meters provide ±2% accuracy in measuring moisture content in various building materials including wood, concrete, drywall, and insulation. Combined with thermal imaging, we can pinpoint moisture locations with exceptional precision.

Do you use drones for inspection?

Yes, we use professional inspection drones equipped with thermal and high-resolution cameras for facade inspection, roof assessment, and areas that are difficult or dangerous to access. This allows us to inspect high-rise buildings and large commercial properties safely and thoroughly.

Services & Pricing

How much does an envelope inspection cost?

Inspection costs vary based on building size, complexity, and specific requirements. We provide free quotes and our inspections typically pay for themselves by preventing costly repairs. Contact us for a customized quote based on your specific needs.

Do you provide envelope leak validation after repair?

Yes, we offer post-repair validation services to confirm that envelope repairs have been completed successfully. This includes thermal imaging verification, moisture testing, and air leakage testing to ensure problems have been properly resolved.

Can you work with engineering consultants?

Absolutely. We regularly collaborate with structural engineers, building envelope consultants, and architects. Our detailed technical reports and thermal imaging data provide valuable input for engineering assessments and repair specifications.

Do you offer emergency inspection services?

Yes, we provide 24/7 emergency response for critical situations such as active leaks, insurance requirements, or urgent building issues. Our average emergency response time is 2-4 hours throughout our service areas.

What areas do you service?

We provide services throughout Metro Vancouver, Fraser Valley, Vancouver Island, and Interior BC. For large-scale commercial projects, we can extend our services to other areas of British Columbia.

Insurance & Legal

Do you work with insurance companies?

Yes, we regularly work with insurance companies and adjusters. Our reports meet all insurance documentation requirements and include the technical detail and photographic evidence needed for claims processing.

Are your reports suitable for legal proceedings?

Yes, our comprehensive reports with thermal imaging evidence, technical measurements, and professional documentation are suitable for legal proceedings, expert testimony, and dispute resolution.

Do you provide expert witness services?

Yes, our certified technicians can provide expert witness testimony in legal proceedings related to building envelope failures, moisture damage, and construction defects.

What certifications do your technicians hold?

Our technicians are FLIR Level II certified thermographers, licensed contractors in BC, and maintain ongoing education in building envelope technology. We are fully insured with WCB coverage and BBB accredited.

Strata & Property Management

Do you work with strata councils?

Yes, we specialize in strata building envelope assessments. We understand strata requirements and provide reports suitable for council meetings, depreciation reports, and special levy planning.

Can you help with depreciation report requirements?

Yes, our envelope assessments provide valuable input for depreciation reports by identifying current envelope conditions and potential future maintenance requirements.

Do you offer ongoing monitoring services?

Yes, we can establish ongoing monitoring programs for large properties, providing regular envelope assessments to track building performance and identify issues before they become major problems.

How do you handle large multi-unit buildings?

We have extensive experience with large residential complexes and use systematic inspection protocols to efficiently cover all critical areas while minimizing disruption to residents.

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Still Have Questions?

Our certified technicians are available 24/7 to answer your questions and provide emergency inspection services.

Additional Resources

Learn more about building envelope inspection and maintenance

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Inspection Checklist

Download our comprehensive building envelope inspection checklist for property managers.

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Technology Guide

Learn about thermal imaging technology and how it detects building envelope problems.

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Free Consultation

Schedule a free consultation to discuss your building envelope inspection needs.